Privacy Policy

Effective Date: July 2026 | Last Updated: July 2026

At Hue Boston, one of our main priorities is the privacy of our visitors and guests. This Privacy Policy document describes the types of information that is collected and recorded by Hue Boston and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at privacy@hueboston.com or call (857) 991-1710.

This Privacy Policy applies only to our online activities and is valid for visitors to our website, hueboston.com, with regards to the information that they share and/or that we collect. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

The types of personal information we may collect include:

Reservation data — name, email address, phone number, party size, dining preferences, and special requests submitted through our reservation platform
Contact and inquiry data — name, email address, phone number, and message content submitted through our contact, catering, events, or careers forms
Email marketing data — name and email address if you opt in to receive communications from Hue Boston
Payment data — payment transactions are processed securely by our payment processor. Hue Boston does not store your payment card information directly
Automatically collected data — IP address, browser type, internet service provider (ISP), date and time stamp, referring and exit pages, and pages visited on our website

How We Use Your Information

We use the information we collect in the following ways:

To process and confirm reservations and dining requests
To respond to inquiries, catering requests, event bookings, and employment applications
To provide, operate, and maintain our website
To improve, personalize, and expand our website and guest experience
To understand and analyze how visitors use our website
To send marketing emails and event updates to guests who have opted in to receive them
To communicate with you directly or through one of our partners regarding customer service, updates, and promotional information
To prevent fraud and ensure the security of our website and guests
To comply with applicable legal obligations

How We Share Your Information

In order to operate our website and provide our services, Hue Boston shares certain information with trusted third-party service providers. These include:

BentoBox — our website platform, which hosts hueboston.com and processes data submitted through our website forms. [BentoBox Privacy Policy: getbento.com/privacy-policy]
OpenTable — our reservation platform, which processes guest reservation data including name, email address, phone number, and dining preferences. [OpenTable Privacy Policy: opentable.com/legal/privacy-policy]
Google Analytics — we use Google Analytics to collect anonymous data about how visitors use our website, including pages visited, time on site, and traffic sources. This data does not personally identify you. [Google Privacy Policy: policies.google.com/privacy]
Mailchimp — our email marketing platform, which stores your name and email address if you opt in to receive communications from Hue Boston. [Mailchimp Privacy Policy: mailchimp.com/legal/privacy]
Klaviyo — our customer marketing platform, which we use to manage and send marketing communications to guests who have opted in. [Klaviyo Privacy Policy: klaviyo.com/legal/privacy-notice]
Toast — our payment processing platform, which securely processes payment transactions made at Hue Boston. Hue Boston does not store your payment card information directly. [Toast Privacy Policy: pos.toasttab.com/privacy]
Meta (Facebook & Instagram) — we maintain business pages on Facebook and Instagram. If you interact with our social media pages, your activity is subject to Meta's privacy policy. [Meta Privacy Policy: facebook.com/privacy/policy]

We do not sell, rent, or trade your personal information to any third party for monetary or other valuable consideration.

Log Files

Hue Boston follows a standard procedure of using log files. These files log visitors when they visit our website. All hosting companies do this as part of their hosting services and analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring and exit pages, and the number of clicks. This information is not linked to any personally identifiable information. The purpose of this data is to analyze trends, administer the site, track visitor movement on the website, and gather demographic information.

Cookies and Web Beacons

Like any other website, Hue Boston uses cookies. Cookies are small files stored on your device that help us store information about your visit, including your preferences and the pages you accessed. This information is used to optimize your experience by customizing our web page content based on your browser type and other information.

Hue Boston uses the following cookies and tracking technologies on hueboston.com:

Google Analytics cookies — track anonymous website usage data to help us understand how visitors interact with our site
BentoBox platform cookies — necessary for the website to function properly, including form submissions and page navigation
OpenTable cookies — set by OpenTable when you interact with our reservation widget
Mailchimp and Klaviyo cookies — set when you interact with our email signup forms or marketing communications
Meta cookies — set if you interact with any Meta (Facebook or Instagram) social plugins on our site

You can choose to disable cookies through your individual browser settings. To learn more about cookie management, visit your browser's respective website. Please note that disabling cookies may affect the functionality of certain features on our site, including the reservation widget.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Hue Boston does not sell your personal information. Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

Request that a business disclose the categories and specific pieces of personal data it has collected about them
Request that a business delete any personal data it has collected about them
Opt out of the sale of their personal data — Hue Boston does not sell personal data
Not be discriminated against for exercising any of these rights

If you would like to exercise any of these rights, please contact us at:

📧 privacy@hueboston.com 📞 (857) 991-1710 📍 Hue Boston, 90 Exeter St, Boston, MA 02116

We will respond to all verified requests within 30 days.

GDPR Data Protection Rights

If you are located in the European Union, you are entitled to the following data protection rights:

The right to access — you have the right to request copies of your personal data
The right to rectification — you have the right to request that we correct any information you believe is inaccurate or incomplete
The right to erasure — you have the right to request that we erase your personal data, under certain conditions
The right to restrict processing — you have the right to request that we restrict the processing of your personal data, under certain conditions
The right to object to processing — you have the right to object to our processing of your personal data, under certain conditions
The right to data portability — you have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions

If you would like to exercise any of these rights, please contact us at privacy@hueboston.com or (857) 991-1710. We will respond to all verified requests within 30 days.

Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Reservation and transaction data is typically retained for up to 3 years. Marketing data is retained until you unsubscribe or request deletion.

Children's Information

Protecting the privacy of children is important to us. Hue Boston's website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe your child has provided personal information on our website, please contact us immediately at privacy@hueboston.com and we will promptly remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Hue Boston handles your personal information, please contact us:

Hue Boston 90 Exeter St, Boston, MA 02116 Inside the Copley Square Hotel, Back Bay

📧 privacy@hueboston.com 📞 (857) 991-1710 🌐 hueboston.com

This privacy policy was prepared for Hue Boston and applies exclusively to hueboston.com and Hue Boston's online activities. Last reviewed: July 2026.

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